Frequently Asked Questions
What touchpads are supported?
Any modern Synaptics, Elan(Elantech) or Precision multi-touch touchpad is supported
Why is MultiSwipe not working?
Please make sure that you run the MultiSwipe test program to verify that your touchpad is supported, if MultiSwipe still doesn't work please make sure you're using the correct syntax for each key (you can find it here or use the auto-detect feature), make sure your touchpad is multitouch capable and please update your synaptics drivers or Elan drivers, if MultiSwipe still doesn't work please contact us
How many gestures does MultiSwipe have?
MultiSwipe has a total of 88 gestures, 44 for touchpads and 44 for touchscreens, 11 gestures for 2,3,4 and 5 fingers, the gestures are as follows:
|Swipe up (2,3,4,5 fingers)||Pinch inward (2,3,4,5 fingers)|
|Swipe down (2,3,4,5 fingers)||Pinch outward (2,3,4,5 fingers)|
|Swipe left (2,3,4,5 fingers)||Clockwise rotation (2,3,4,5 fingers)|
|Swipe right (2,3,4,5 fingers)||Anti clockwise rotation (2,3,4,5 fingers)|
|Three finger tap (2,3,4,5 fingers)||Left tip tap (2,3,4,5 fingers)|
|Right tip tap (2,3,4,5 fingers)|
Why is MultiSwipe pixelated or parts of the User interface are cut off in Windows 10?
Please go to the folder you installed MultiSwipe at, normally c:\Program Files (x86)\MultiSwipe, and right click the MultiSwipe.exe file, then in the compatibility section make sure "Disable display scaling on high DPI settings" is ticked
What configurations are possible with MultiSwipe?
Any configuration the user desires, like Alt+1 to change desktop, or Windows+down to minimize all apps, even Control+Alt+Tab to change applications, see Examples or Windows common shortcuts for a list of commonly used shortcuts, most of them are already included as presets in MultiSwipe so you can easily choose them.
What does 1 and n mean next to each gesture in MultiSwipe?
The 1 and n box means how many times an action will be executed per gesture, 1 meaning it will only be performed 1 time and n meaning it will be performed several times while you keep moving your fingers, so for example volume up would need to be configured as n, because you want the volume to keep going up as you perform the gesture but a gesture like maximize or minimize should be set as 1 because you only want to maximize the windows once, if it was set to n it would keep maximizing several times, resulting in undesired behavior in some actions.
What are tip tap gestures?
Tip tap gestures are gestures where you place some fingers on the touchpad and then tap with your right or left finger, so 3 finger right tip tap gesture would be performed by placing 2 fingers on the surface of your touchpad or touchscreen and then tapping in the area right of your 2 fingers with another finger, you can see a small video animation on our home page, in the carrousel section.
How to install MultiSwipe?
Just download MultiSwipe and click the installer, it will automatically install it to your program files, after this if it is your first time running MultiSwipe it will ask for your purchase information to verify the software. You will need an internet connection to verify MultiSwipe the first time but after this you won't need an internet connection again.
When will there be an update?
We plan to continually improve and add functionality to MultiSwipe so stay tuned for updates.
Why is MultiSwipe not working with VMWare or other Virtualization Software?
Please make sure that the "Send Ctrl-alt before user keys" checkbox is checked in MultiSwipe, this allows for a escape key to be pressed, control+alt, before the user keys.
What versions of Windows are supported?
Xp/Vista/7/8/8.1 and now Windows 10, 32 and 64 bit versions of Windows are supported, as long as you have a compatible Synaptics, Elan(Elantech) or precision multi-touch touchpad.
Why does 2 finger scrolling not work or moves up and down when using MultiSwipe?
Please adjust the scrolling speed and acceleration in the settings tab to your liking.
Why are Swipes too sensitive or unsensitive or why am I getting false recognitions?
Depending on your touchpad model and size your touchpad might be more or less sensitive than the rest, so your swipes will be equivalent, in order to adjust the swipes sensitivity go to the settings tab and modify the Swipe sensitivity track bar.
3 and 4 finger swiping also trigers scrolling or other actions?
Synaptics by default makes 4 finger gestures scroll, and sometimes also 3 finger gestures, which is not very useful as there is no option to modify them, if this is a problem for you then just go to MultiSwipe and click on remove 3 or 4 finger scrolling buttons and then restart, this will permanently disable the scrolling for you and let you have a smooth swiping experience, to get the scolling back just refresh your drivers.
3 finger tap also triggers Cortana or other actions?
Windows 10 sometimes has Cortana set by default to the 3 finger tap action, you can change this in touchpad settings for precision touchpads, or your touchpad control panel for elantech tocuhpads, for synaptics touchpads just go to MultiSwipe and click on remove 3 finger tap action button, this will permanently disable the default 3 finger action for you, to get it back just refresh your drivers.
What is the correct syntax used to specify keys to MultiSwipe?
The syntax consists of a key followed by a comma and then another key, if you use the detect feature then MultiSwipe will write the correct syntax for you, case is not important but improves clarity, so in order to specify control+alt+tab you would write "Control,LeftAlt,Tab" without the quotes
|MultiSwipe supported keys|